I’ve been working on a new project, and it’s now ready for your participation!
Click to take the Heads of Support Survey
Support Driven is collecting anonymous information on how we run our support departments. Budget? Turnover rate? Staff-to-manager ratio? The Heads of Support Survey will help you see how similar companies and departments are run.
Support other leaders who wish to advocate for what their teams need by participating in this survey!
Here’s the Support Driven blog post which explains how this project was put together.
Here are the notes I took while listening to each presentation at SUPCONF 2017, Seattle.
Continue reading “My Notes: SUPCONF 2017 Seattle”
Hello! If you enjoyed my SUPCONF 2017 Seattle talk about how emotional boundaries contribute to burnout, here are some resources you can check out to learn more.
Continue reading “Boundaries and Burnout”
Joining this community, and attending this conference, has done more for my career in a few years than any opportunity that has come my way yet!
Continue reading “Ten ways that Support Driven and SUPCONF have changed my life”